Welcome to the Kitchen Table!
Have a question? These might be the answers you're looking for!
Don't see your question here? Contact us! hello@kitchentablesac.com or call us during store hours: 916-588-9866 (East Sac) or 916-885-5775 (Land Park)
- I placed my order online: when will my order be ready?
We do our best to get your orders to you as quickly as possible. PLEASE WAIT UNTIL YOU RECEIVE A NOTIFICATION FROM THE STORE TO PICK UP. If you need your order quickly, please contact us during store hours and alert us of your order. Right now, fulfillment for in-store pick up is usually 1-2 days.
For SHIPPING, we try to ship out within 2-3 business days and use priority or first class meaning 2-3 days for delivery. Of course, once we drop off at the post office, it is out of our hands and we have no control over weather or other possible delays.
- Can I order online and pick up at the store?
Yes! At checkout, you will be given an option to choose PICK UP in store to avoid shipping charges. You must add your address in to get to this option.
- How do I pick up my order if I want to pick up at the store?
If you give us your phone number, we will text you when the order is ready to be picked up (otherwise we will email you at the provided email address). Once you arrive at your chosen location to pick up your order, your order will be waiting for you at the register.
- My purchase is a gift: Can you gift wrap/add a message/deliver to them?
We love helping you out with your gifts! We offer complimentary gift bagging with tissue and ribbon free of charge. If you would like to add a gift message, please add that information in the COMMENTS box at checkout. Any special instructions about gift wrap, gift bagging, gift messages can be left in the COMMENTS box at checkout. You can also ask us to contact you if there are special instructions that you would like to relay to us. Gifts can also be delivered to recipients who live in our delivery zone free of charge. (See the answer to the delivery question above to see if your gift recipient lives in the delivery zone.)
- I need a ___ but I don't see it on the website; Do you have a ____?
We are working hard to get more and more of our inventory online, but its a big task that is constantly ongoing. If you need something but don't see it, email us at hello@kitchentablesac.com or call us during store hours. We have many items in our stores that is not on our website so coming in to one of our locations is the best way to see all the great things we have in store that didn't make it online.